Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

Came in and spoke to Brad about joining up. After doing a walkthrough the facilites and explaining some of the machines, asnwered all questions we settled down for me to sign up. Brad was very accomodating showing me and demonstrating the different machines, even when i said i was going to try out other gyms in the area he never pressured and never made me feel like if i didnt sign up there and then id lose a great deal, bonus points he never bad mothed the other gyms and actually encourage me to try them to see the difference. Super friendly, to the point and no pressure got me over the line. The process was easy and hassle free. Side note Dallas makes the best shakes and is the friendliest face at the counter. ~ Bumble B
I couldn’t recommend this gym enough. From the moment I walked in, Brodi made the entire process seamless, professional, and genuinely enjoyable. Having only recently had my baby 8 weeks ago, I’ve been struggling with motivation and consistency - but Brodi went above and beyond to make me feel comfortable and supported. He took the time to really listen and understand where I’m at physically and mentally, and carefully tailored a health and membership plan to suit my post-partum needs and goals. His knowledge, empathy, and professionalism were exceptional - I walked out feeling confident, motivated, and excited to begin my fitness journey again. A big thank you also to Daisy, who cared for my little one while I signed up. Seeing his happy face when I returned was such a comfort and reassurance. It’s rare to find a place that offers such genuine care and support for both mums and their babies. ~ bella w
I’m really pleased to have started my journey at Fitness Cartel! Signing up was a breeze thanks to Bradley, who took the time to understand my goals and explained everything clearly. The very next day, I was welcomed by Nick, the manager — super friendly and approachable, which made a great first impression. One of the standout features is their app, which lets you order a protein shake in advance so it’s ready as you finish your workout — such a smart touch! Big shoutout to Issac who had mine prepped and waiting — it was exactly what I needed post-session. Cheers to the whole team! Looking forward to what’s ahead 🧡 ~ Russell K
Brodi’s introduction to the fitness membership was absolutely outstanding! From the moment I arrived, Brodi’s warm welcome and comprehensive tour made me feel right at home. The way Brodi explained the membership benefits with such enthusiasm was truly motivating. The facilities are impressive, and the supportive environment has given me a huge boost of confidence. I am beyond excited to start training—I can’t wait to dive into the workouts and see the progress unfold! Overall, I’d rate the experience 5 stars, highly recommended for anyone ready to kickstart their fitness journey. ~ Kath A
I’ve had such a great experience with my gym membership so far! The atmosphere is really welcoming, whether you’re just starting out or already confident in the gym. A special shoutout to Brodie – he is absolutely awesome! He’s approachable, knowledgeable, and always willing to help. His positive energy and encouragement genuinely make a difference. He takes the time to explain things properly and makes sure you feel comfortable and supported. Overall, I’m really happy with my membership and would definitely recommend this gym to anyone looking for a supportive and motivating environment. ~ SARABJEET K
I had such a great experience signing up at Fitness Cartel today thanks to the amazing membership consultant, Jacob. He was incredibly friendly, professional, and genuinely helpful from start to finish. He took the time to explain everything clearly and worked out an amazing deal for me that I’m so happy with. No pressure, no stress — just honest advice and great service. It’s rare to meet someone who actually cares about getting you the best outcome, and he really went above and beyond. Super grateful and excited to start my fitness journey here. Highly recommend! ~ Viktoria B
Four months ago, I started my fitness journey with Sebastian as my personal trainer, and the transformation has been incredible. His deep knowledge and focus on proper technique have not only helped me avoid injuries but also maximize my gains. Sebastian crafted a personalized meal plan and a 5-day training routine that perfectly suits my goals. Thanks to his guidance, I've seen significant improvements in both my physique and strength. I highly recommend Sebastian to anyone looking to achieve their fitness aspirations with professionalism and care. ~ David T
I want to say a big shout out to Sebastian! From the moment I entered the gym he was so patient and knowledgable and answered any questions that I had. I was nervous entering the gym for the first time with no understanding of anything! Sebastian when above and beyond to make me feel comfortable and to fully understand the work out. The sign up process was super easy and the staff are approachable and friendly. After completing 3 PT sessions I have now signed up with Sebastian for a 16 week program and I’m excited to see what the next 16 weeks will bring! ~ kadi h
I have been a member at fitness cartel with the Beenleigh GYM and I can say I hated the experience and it left sour taste because of the staff and management in Beenleigh so I was so skeptical coming to fitness cartel but at Holmview I had a chat to Kenny he’s a blast you can tell why he’s a sales manager because he doesn’t prop you to get everything but focus’s on wanting the best for you as long as you can also match the effort Just Kenny’s respect, knowledge and passion made me rejoin as a member Cheers Kenny Joshua ~ Hoptin
Really nice gym with a great vibe and plenty of quality equipment. More than enough to cater for everyone, even at busy times. The only minor downside is maintenance around weight organisation. There doesn’t seem to be much structure or direction for where plates are stored, which can make the area feel a bit messy and chaotic. This is a small complaint overall, but some clear labelling and the occasional staff re-organisation would go a long way in keeping things tidy and easy to use. ~ David P
Brody at Fitness Cartel Homview provides outstanding service. From the moment you walk in, he’s welcoming, knowledgeable, and genuinely invested in helping you feel comfortable and supported. He takes the time to understand your goals and offers clear, practical advice without any pressure. His professionalism and positive energy really set the standard for great customer service. Highly recommend Brody to anyone looking for a great gym experience. ~ Claire R
I am more than glad to have joined Fitness Cartel, thanks to my favourite girl Tanisha Miller. She is such a VIBE. During the joining process she made me feel welcomed and settled. Always there to support and have amazing chats with her beautiful smile. Fitness Cartel is a great gym, would highly recommend to anyone seeking to improve their fitness and health journey. The environment as you walk in is full of positivity, inclusivity, laughter and support ❤️. ~ Helen J
From the moment I walked into Fitness Cartel, I was feeling really nervous about joining a gym again. Jacob took the time to show me around properly and explain everything, and he honestly made such a difference to my experience. He was so friendly, patient, and welcoming, which immediately helped put me at ease. He didn’t rush me, answered all my questions, and made sure I felt comfortable in the space. The facilities are absolutely amazing, everything is modern, clean, and really well maintained. You can tell a lot of care goes into the gym and the people who work there. I also really love the separated areas within the gym. They made me feel more calm and comfortable, and really helped reduce any nerves I had while working out. It’s such a thoughtful setup and makes the gym feel more inclusive and supportive. Because of Jacob, what could have been an intimidating experience turned into a really positive one. I walked out feeling excited and confident about joining instead of anxious. I’m so glad I chose Fitness Cartel and I would highly recommend it to anyone who’s been feeling nervous about taking that first step. ~ jocelyn J
Huge shoutout to Brodie and Jacob at Fitness Cartel. Their customer service is outstanding always friendly, approachable, and genuinely helpful. They go out of their way to make everyone feel welcome, take the time to help with any questions, and always bring a positive attitude. Their professionalism and energy really stand out and make a big difference to the overall gym experience. Couldn’t recommend them highly enough. ~ Cameron D
Absolutely love Fitness Cartel Holmview! The gym is always super clean and well looked after, and the staff are so friendly and welcoming every time I come in. A big shoutout to Nick, the General Manager, who’s always professional, approachable, and goes the extra mile to make sure everyone feels comfortable and supported. You can tell he really cares about the place and the people. Highly recommend joining, such a great vibe all around! ~ Aria W
I train with Growth by chlo three times a week and can honestly say it’s money well spent! The sessions are always fun, motivating, and tailored perfectly to my goals. She has such a beautiful personality and makes working out something I actually look forward to. The pricing is super reasonable, and [Trainer’s Name] is always there to answer any questions or offer support. Couldn’t recommend her more highly! ~ Millie P
Chloe has been an incredible personal trainer who has supported me from day one. She’s always kind, encouraging, and genuinely invested in helping her clients reach their goals. Her outgoing personality makes every session fun and motivating. I’m so grateful for her dedication and the positive energy she brings to every workout. Would recommend Chloe to anyone new or wanting to take their journey to the next level. ~ Jasmine
I absolutely love this fitness club! The atmosphere is always positive and motivating, the equipment is clean and well-maintained, and the staff are super friendly and professional. Special thanks to Brodi, the sales consultant. He was friendly, knowledgeable, and genuinely cared about finding the best membership option for me. His professionalism and positive energy made the whole process easy and enjoyable. ~ Ksenia B
Fitness Cartel Homeview Awesome gym with a great atmosphere! The place is always clean, has top-quality equipment, and never feels overcrowded. The staff are super welcoming and helpful — especially Angus, who always goes out of his way to help out and make sure everyone’s getting the most out of their workouts. You can tell he really cares about the members. Definitely one of the best gyms around! ~ Surfside L
I have the pleasure of being trained by Sebastian Howard, and it has truly been a transformative experience. From day one, his approach was both personalised and motivating. He has taken the time to understand my goals, limitations and what drives me. The sessions are always challenging but never overwhelming, and he knows exactly how to push me just enough to make progress without burning out even if it is playing artists that i like over the gym music system. What stands out most is his ability to adjust based on my energy levels or any setbacks I faced, always maintaining a positive attitude and a focus on progress. The sessions aren’t just about getting results – he cares about the journey, the learning, and ensuring that I feel confident in my abilities along the way. Sebastian’s knowledge of training techniques is extensive, but his ability to connect on a personal level and make every session feel rewarding. Thanks to Sebastian, I’ve seen improvements in both my strength and my mindset. I couldn’t recommend them enough for anyone looking for a coach who truly invests in your success. ~ Tahlia S
Amazing gym that I'm looking forward too going to, so I can get my health back on track. I had a great experience with Brad answering all and any questions I had, as well as having patience with myself having my toddler with me. Very friendly atmosphere. Thank you so much again Brad for your patience and your help with signing me up to kick start my health journey again thank you Jessie Wernowski 😊 ~ Taumaia I
Brodie is a real pro for one so young. He knows customer satisfaction is Job #1❗️ So he delivers!! All the other staff I have met so far are top notch like Lyric on the desk… the essence of cheerful helpfulness. And the complimentary trainer sessions are a great bonus! It makes coming to the gym a treat! I am about to do the Sauna Spa package too! 5 out of 5 easily! Happy Denis of Windaroo ~ Denis C
Brodi did an excellent job. He was professional, reliable, and easy to deal with from start to finish. His work was high quality and you can tell he takes pride in what he does. Everything was completed efficiently and to a great standard. Highly recommend Brodi to anyone looking for someone dependable and skilled. Will definitely use him again in the future. ~ Kody Z
Brodie made the whole process of signing up to the gym really easy and stress free. He was very kind, welcoming, and took the time to explain everything clearly without any pressure. His friendly attitude made a big difference and gave a great first impression of the gym. Really appreciate the help and would definitely recommend speaking with Brodie if you’re looking to sign up. ~ Riley B

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