Reviews from our customers
See how we take care of our customers' experience with reliability, top quality and more
Really happy I joined Fitness Cartel Holmview.
The whole sign-up process was easy and the team were great to deal with. A special shout out to Brodie, who looked after me when I came in, honoured the rate that had been discussed, and even gave me a complimentary shaker.
One thing I love is that my membership gives me access to all Fitness Cartel locations. I’ve been going to the Beenleigh club for yoga classes and they’ve been amazing. The customer service at the front desk has been fantastic every time I’ve visited.
I’ve also signed up for MERSE and absolutely love having access to the sauna and ice baths.
Overall, it’s been such a positive experience and I’m really glad I joined. Highly recommend!
~ Stefania
Came in and spoke to Brad about joining up.
After doing a walkthrough the facilites and explaining some of the machines, asnwered all questions we settled down for me to sign up.
Brad was very accomodating showing me and demonstrating the different machines, even when i said i was going to try out other gyms in the area he never pressured and never made me feel like if i didnt sign up there and then id lose a great deal, bonus points he never bad mothed the other gyms and actually encourage me to try them to see the difference.
Super friendly, to the point and no pressure got me over the line.
The process was easy and hassle free.
Side note Dallas makes the best shakes and is the friendliest face at the counter.
~ Bumble B
I've had an excellent experience at this gym. The staff are always welcoming, friendly, and genuinely happy to help,
Brodie is the goat making every visit a positive one. The customer service is outstanding, and it's clear they care about creating a great environment for their members.
The facility itself is clean, well-maintained, and has a fantastic range of quality equipment to suit all types of training. It never feels overcrowded, and the overall atmosphere is motivating and enjoyable.
I highly recommend this gym to anyone looking for a professional, supportive, and well-equipped place to train. Keep up the great work!
Talk about to Brodie about sign ups, you're in great hands ✅
~ Jamie M
Renee is amazing.I'm still young, and I've struggled with food for most of my life. From the very beginning, Renee motivated me to start my fitness journey and gave me the confidence to believe I could do it.
She is incredibly patient, tailors everything to your individual goals, and breaks down your plan into achievable steps so you can reach your fitness goals in a way that works for you. Renee genuinely cares about her clients, is honest and down to earth, and has completely changed my life for the better.
If you're thinking about starting your fitness journey, I couldn't recommend Renee enough!
~ Jenna W
Im a mother of 3, havent been in a gym for over 6months because life has been hectic, and I've just moved to the area, so I was already feeling overwhelmed searching for a new gym and space that could take me and my babies. BRODI, the man! made me feel welcome and genuinely heard. Most importantly he made sure my kids were taken care of, so this mum brain could spend some time deciding what was important to her health and wellbeing.
I Love that there are areas in fitness cartel where you can train discretely, classes where you dont have to think, access too all fitness cartels and merse wellness centre for recovery; Ive needed something like this for a long time. To feel welcomed by Brodi and the team was everything I needed to say yes to the Cartel family. Ps. My kids also told me "We Love it Here at Kids Cartel, can we come back" thats all the confirmation I needed to know we found the right place.
~ Siani P
Brodi at Fitness Cartel is honestly one of the best in the game. From the first interaction he actually took the time to understand what I wanted instead of just trying to sell me something. Super genuine, easy to talk to, and knows exactly how to guide you in the right direction.
His energy is different too, you can tell he actually cares about people getting results and enjoying the process. Made everything simple, broke it down properly, and got me started without any stress.
If you’re thinking about joining, ask for Brodi. He’ll look after you and make sure you’re set up properly from day one.
~ Chubeee T
I couldn’t recommend this gym enough. From the moment I walked in, Brodi made the entire process seamless, professional, and genuinely enjoyable. Having only recently had my baby 8 weeks ago, I’ve been struggling with motivation and consistency - but Brodi went above and beyond to make me feel comfortable and supported.
He took the time to really listen and understand where I’m at physically and mentally, and carefully tailored a health and membership plan to suit my post-partum needs and goals. His knowledge, empathy, and professionalism were exceptional - I walked out feeling confident, motivated, and excited to begin my fitness journey again.
A big thank you also to Daisy, who cared for my little one while I signed up. Seeing his happy face when I returned was such a comfort and reassurance. It’s rare to find a place that offers such genuine care and support for both mums and their babies.
~ Isabella W
I’m really pleased to have started my journey at Fitness Cartel! Signing up was a breeze thanks to Bradley, who took the time to understand my goals and explained everything clearly. The very next day, I was welcomed by Nick, the manager — super friendly and approachable, which made a great first impression.
One of the standout features is their app, which lets you order a protein shake in advance so it’s ready as you finish your workout — such a smart touch! Big shoutout to Issac who had mine prepped and waiting — it was exactly what I needed post-session.
Cheers to the whole team! Looking forward to what’s ahead 🧡
~ Russell K
I’d like to give a huge thank you to Brodi for his outstanding customer service and support. From the moment I arrived, he was friendly, professional, and incredibly helpful. He took the time to walk me through the gym, explain everything clearly, and made me feel comfortable and welcome.
Brodi was patient, knowledgeable, and genuinely interested in making sure I had a great experience. His positive attitude and willingness to help really stood out and made a big difference.
I highly recommend Brodi to anyone visiting the gym. Excellent customer service and support from start to finish.
~ Hunter A
Brodi’s introduction to the fitness membership was absolutely outstanding! From the moment I arrived, Brodi’s warm welcome and comprehensive tour made me feel right at home. The way Brodi explained the membership benefits with such enthusiasm was truly motivating. The facilities are impressive, and the supportive environment has given me a huge boost of confidence. I am beyond excited to start training—I can’t wait to dive into the workouts and see the progress unfold! Overall, I’d rate the experience 5 stars, highly recommended for anyone ready to kickstart their fitness journey.
~ Kath A
I’ve had such a great experience with my gym membership so far! The atmosphere is really welcoming, whether you’re just starting out or already confident in the gym.
A special shoutout to Brodie – he is absolutely awesome! He’s approachable, knowledgeable, and always willing to help. His positive energy and encouragement genuinely make a difference. He takes the time to explain things properly and makes sure you feel comfortable and supported.
Overall, I’m really happy with my membership and would definitely recommend this gym to anyone looking for a supportive and motivating environment.
~ SARABJEET K
I had such a great experience signing up at Fitness Cartel today thanks to the amazing membership consultant, Jacob. He was incredibly friendly, professional, and genuinely helpful from start to finish.
He took the time to explain everything clearly and worked out an amazing deal for me that I’m so happy with. No pressure, no stress — just honest advice and great service.
It’s rare to meet someone who actually cares about getting you the best outcome, and he really went above and beyond. Super grateful and excited to start my fitness journey here. Highly recommend!
~ Viktoria B
Four months ago, I started my fitness journey with Sebastian as my personal trainer, and the transformation has been incredible. His deep knowledge and focus on proper technique have not only helped me avoid injuries but also maximize my gains. Sebastian crafted a personalized meal plan and a 5-day training routine that perfectly suits my goals. Thanks to his guidance, I've seen significant improvements in both my physique and strength. I highly recommend Sebastian to anyone looking to achieve their fitness aspirations with professionalism and care.
~ David T
I want to say a big shout out to Sebastian! From the moment I entered the gym he was so patient and knowledgable and answered any questions that I had. I was nervous entering the gym for the first time with no understanding of anything! Sebastian when above and beyond to make me feel comfortable and to fully understand the work out. The sign up process was super easy and the staff are approachable and friendly. After completing 3 PT sessions I have now signed up with Sebastian for a 16 week program and I’m excited to see what the next 16 weeks will bring!
~ Kadi-le H
Love Olga’s Reforma Pilates classes! I always leave feeling like I’ve had a great work out and she’s great at ensuring you get a full body work out and also how to focus in on a specific area. Olga is incredibly friendly, bubbly and professional. She makes sure everyone is safe and also takes her time to teach new exercises and people who come for their first ever reformer class. She also challenges the people that attend regularly to make sure we are getting the best out of our workout. Would 100% recommend!
~ Emeline C
I have been a member at fitness cartel with the Beenleigh GYM and I can say I hated the experience and it left sour taste because of the staff and management in Beenleigh so I was so skeptical coming to fitness cartel but at Holmview I had a chat to Kenny he’s a blast you can tell why he’s a sales manager because he doesn’t prop you to get everything but focus’s on wanting the best for you as long as you can also match the effort
Just Kenny’s respect, knowledge and passion made me rejoin as a member
Cheers Kenny
Joshua
~ Hoptin
I would say this is the friendliest, cleanest and most comfortable gym I have been to in the last 10 yrs. The staff literally say hello every time you walk in! The equipment and gym is kept in good order also, I regularly see staff cleaning weights up and checking things.
Only thing it lacks is extra space ! Gym is starting to get really busy in the peak periods. I don’t very often see their “hitt cartel” being used
and they have extra room upstairs! Maybe time for some extra machines!??
~ Bre S
Really nice gym with a great vibe and plenty of quality equipment. More than enough to cater for everyone, even at busy times.
The only minor downside is maintenance around weight organisation. There doesn’t seem to be much structure or direction for where plates are stored, which can make the area feel a bit messy and chaotic.
This is a small complaint overall, but some clear labelling and the occasional staff re-organisation would go a long way in keeping things tidy and easy to use.
~ David P
I am more than glad to have joined Fitness Cartel, thanks to my favourite girl Tanisha Miller. She is such a VIBE. During the joining process she made me feel welcomed and settled. Always there to support and have amazing chats with her beautiful smile.
Fitness Cartel is a great gym, would highly recommend to anyone seeking to improve their fitness and health journey. The environment as you walk in is full of positivity, inclusivity, laughter and support ❤️.
~ Helen J
From the moment I walked into Fitness Cartel, I was feeling really nervous about joining a gym again. Jacob took the time to show me around properly and explain everything, and he honestly made such a difference to my experience. He was so friendly, patient, and welcoming, which immediately helped put me at ease.
He didn’t rush me, answered all my questions, and made sure I felt comfortable in the space. The facilities are absolutely amazing, everything is modern, clean, and really well maintained. You can tell a lot of care goes into the gym and the people who work there.
I also really love the separated areas within the gym. They made me feel more calm and comfortable, and really helped reduce any nerves I had while working out. It’s such a thoughtful setup and makes the gym feel more inclusive and supportive.
Because of Jacob, what could have been an intimidating experience turned into a really positive one. I walked out feeling excited and confident about joining instead of anxious. I’m so glad I chose Fitness Cartel and I would highly recommend it to anyone who’s been feeling nervous about taking that first step.
~ Josie j
Huge shoutout to Brodie and Jacob at Fitness Cartel. Their customer service is outstanding
always friendly, approachable, and genuinely helpful. They go out of their way to make everyone feel welcome, take the time to help with any questions, and always bring a positive attitude. Their professionalism and energy really stand out and make a big difference to the overall gym experience. Couldn’t recommend them highly enough.
~ Cameron D
Absolutely love Fitness Cartel Holmview!
The gym is always super clean and well looked after, and the staff are so friendly and welcoming every time I come in. A big shoutout to Nick, the General Manager, who’s always professional, approachable, and goes the extra mile to make sure everyone feels comfortable and supported. You can tell he really cares about the place and the people. Highly recommend joining, such a great vibe all around!
~ Aria W
I train with Growth by chlo three times a week and can honestly say it’s money well spent! The sessions are always fun, motivating, and tailored perfectly to my goals. She has such a beautiful personality and makes working out something I actually look forward to. The pricing is super reasonable, and [Trainer’s Name] is always there to answer any questions or offer support. Couldn’t recommend her more highly!
~ Millie P
Chloe has been an incredible personal trainer who has supported me from day one. She’s always kind, encouraging, and genuinely invested in helping her clients reach their goals. Her outgoing personality makes every session fun and motivating. I’m so grateful for her dedication and the positive energy she brings to every workout. Would recommend Chloe to anyone new or wanting to take their journey to the next level.
~ Jasmine